Academy Division
Working together to deliver quality training – each time, every time
From first customer contact through to delivery of advanced and enhanced driver training, AA DriveTech has trained its teams to expect and provide the very highest levels of customer service. This ranges from training call centre teams, training trainers and upgrading driving instructors from average to the top levels of their trade.
Initially, we set up the Academy to ensure any person joining the AA DriveTech team is fully inducted into the organisation and then provided with specific and regular personal development training throughout their career with us.
Now AA DriveTech is set to offer its training programmes to other like-minded organisations who value customer service and high standards of training delivery. Whether off-the shelf programmes, or fully bespoke training and development packages, AA DriveTech Academy can offer expertise in the following areas:
What AA DriveTech Academy can deliver you directly
| Five Day D.S.A Accredited Fleet Induction Course |
| Aim: |
To gain Fleet registration to become a Corporate Driver Trainer (CDT) |
| Suitable for: |
ADIs |
| Outcome: |
On successful completion of this course the trainer will qualify to join the Driving Standards Agency Fleet Register and, providing AA DriveTech’s high standards are achieved, the trainer will become a Corporate Driver Trainer (CDT). This trainer will be able to deliver;
• One hour assessments
• Two hour training interventions
• Half day standard training interventions
• Full day standard training interventions
• UK test preparation
• UK familiarisation
• Eligible to be trained for more specialist courses
|
| Two Day Fleet Induction Course |
| Aim: |
To dip a toe in the fleet training market and become a Corporate Driver Assessor Plus (CDA+) |
| Suitable for: |
ADIs who wish to complete the Five Day course in two parts |
| Outcome: |
On successful completion of this course and, providing AA DriveTech’s high standards are achieved, the trainer will become a Corporate Driver Assessor Plus (CDA+). This trainer will be able to deliver;
• One hour assessments
• Two hour training interventions
• UK test preparation
|
| Three Day Fleet Induction Course |
| Aim: |
To gain Fleet Registration and to become a Corporate Driver Trainer (CDT) |
| Suitable for: |
Only for ADIs who have attended the Two Day Fleet Induction Course within the last year |
| Outcome: |
On successful completion of this course within two years of the Two Day Fleet Induction Course the trainer will qualify to join the Driving Standards Agency Fleet Register and, providing AA DriveTech’s high standards are achieved, the trainer will become a Corporate Driver Trainer (CDT). This trainer will be able to deliver;
• One hour assessments
• Two hour training interventions
• Half day standard training interventions
• Full day standard training interventions
• UK test preparation
• UK familiarisation
• Eligible to be trained for more specialist courses
|
| Three Day Advanced Fleet Induction Course |
| Aim: |
To deliver fleet training for AA DriveTech |
| Suitable for: |
Fleet registered ADIs holding RoSPA Gold |
| Outcome: |
On successful completion of this course, providing AA DriveTech’s high standards are achieved, the trainer will become a Corporate Driver Trainer (CDT). This trainer will be able to deliver;
• One hour assessments
• Two hour training interventions
• Half day standard training interventions
• Full day standard training interventions
• UK test preparation
• UK familiarisation
• Eligible to be trained for more specialist courses
|
| Two Day Advanced Fleet Induction Course |
| Aim: |
To deliver fleet training for AA DriveTech |
| Suitable for: |
Very experienced fleet registered ADIs that are RoSPA Gold or hold Police Class 1 |
| Outcome: |
On successful completion of this course, providing AA DriveTech’s high standards are achieved, the trainer will become a Corporate Driver Trainer (CDT). This trainer will be able to deliver;
• One hour assessments
• Two hour training interventions
• Half day standard training interventions
• Full day standard training interventions
• UK test preparation
• UK familiarisation
• Eligible to be trained for more specialist courses
|
| Fleet Check Test Preparation |
| Aim: |
To pass the mandatory Driving Standards Agency Check Test |
| Suitable for: |
Driving Standards Agency Fleet Registered Trainers |
| Outcome: |
The Driving Standards Agency fleet check test will differ to a typical ADI check test so it is essential for a fleet trainer to be properly prepared. AA DriveTech’s Training Academy has a wealth of experience in preparing trainers for the DSA fleet check test and offer valuable up to date information and training techniques to help the trainer achieve their full potential and best possible grade. |
| RoSPA Advanced Driving Test Preparation |
| Aim: |
To achieve a Gold grade in the ROSPA Advanced Driving Test |
| Suitable for: |
ADI’s who wish to deliver fleet training for AA DriveTech and all members of the public and ADI’s who wish to develop their driving standard |
| Outcome: |
RoSPA Gold is the highest advanced driving grade a civilian can achieve. The advanced test is about driving systematically, applying greater observation, anticipation and planning, resulting in effective but safer progress. A trainer holding this award will gain greater credibility in the driver training arena. AA DriveTech’s Training Academy provides training to cover the full syllabus including; advanced driving techniques, knowledge base (Highway Code and RoadCraft), pre-driving and cockpit checks, stationary and rolling brake tests. |
| City and Guilds 7300 – Introduction to Trainer Skills |
| Aim: |
To meet City and Guilds 7300 training standards |
| Suitable for: |
Trainers delivering presentations and workshops for AA DriveTech |
| Outcome: |
The new City & Guilds Introduction to Trainer Skills is an ideal qualification for those who train others. The intensive course is delivered over two days and provides the participants with a sound introduction to the concepts of a systematic approach to training. |
What The Academy delivers for AA DriveTech’s customers
Driving - Because AA DriveTech provides such a wide range of courses for all types of drivers - from on-road driver awareness training for car drivers to Eco courses for van drivers - it is essential that we provide appropriately trained staff to deliver AA DriveTech courses to our customers. The Academy programme for our driver training team is one of the most rigorous in the UK, meaning that every AA DriveTech customer receives the best possible coaching from the most qualified trainers.
Behind the scenes - The AA DriveTech Academy is responsible for training all new and existing members of the ‘back room’ team. Because of our range of customer programmes, it is essential that the whole team work together to deliver a high level of customer satisfaction. To achieve this, The Academy puts all staff through an induction programme, followed by periodic training courses, ranging from computer systems to call centre and enquiry handling.
For a full range of available courses please contact the Academy Division on 01256 495700 or email academy@AAdrivetech.com.
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