Driver Development

Driver training and development are frequently seen as immediate solutions to improving fleet safety and operational efficiency of vehicles. Whilst we firmly believe that drivers play a key role in improving these areas, their behaviour, attitude and competencies are not always the root cause of accidents or poor fuel economy performance.

Safety and efficiency are very much part of a total approach to running a business, within which drivers play a part. Features often overlooked as key causational factors typically include the organisational culture, operational procedures, policies, risk management and the recognition and implementation of good practice. Our long term relationship with insurers and underwriters has shown repeatedly that a change in company and operational approach to safety and efficiency reduces risk and associated costs, thereby improving profitability of fleet operators.

We work with current and prospective clients to ensure that their operations and employees make the most of the training investment. We guide them through legislation, regulation and best practice to achieve the right outcome. We do not believe in a ‘tick the box’ approach to training, especially as a structured, defined and planned driver development programme usually costs no more to implement.

The following section outlines our approach to driver development and fleet safety assessment also our broader driver development capabilities.

Driver Development Programmes
We have a long track record of working closely with vehicle operators to establish training solutions that are simple to implement, are measurable and deliver sustainable benefits. Training should always be viewed as an investment that can help improve operational efficiency and company profitability. This is achieved through the following:

Training Needs Analysis (TNA)

• Complete review of current training provision

• Gap analysis between operational requirements and required outcome

• Driver attitude, behaviour and competencies and field research activities:
  • Driver on-road assessments
  • Survey design, management and delivery
  • Face to face interviews, telephone, email and web surveys
  • Focus groups, panel and workshop facilitation
  
  
• Identification of:
  • Training options
  • Delivery method
  
  
• Measuring of outcomes:
• before and after studies on fuel
• ‘bent metal’
• accident costs
• employee retention
• overall operational cost savings


• Recommendations for implementation and on-going measurement and development of training plan

• Provision of demonstration days enabling clients to experience the actual training to be delivered to drivers

• Development of programme mandate, brief and strategies
  


• Planning and design for the following programmes:
• Specification-led / output driven programmes
• Vision-led / outcome driven programmes
• e.g. Bespoke programmes aimed at achieving specific objectives such as a 15% reduction in fuel consumption


• Specification and creation of required sub-project portfolio that may include:
• Internal stakeholder engagement
• Data management
• Impact assessment and evaluation of programmes